Refund policy

Shipping

We usually ship the products within 1-3 business days from the date of order confirmation.  Delivery takes around 3-7* days from the date of shipment. 

*Expect delayed deliveries during high season times.

Cancellation policy

Cancellation of order is allowed “within 24 hours of placing the order, or till the status of the order is ‘Processing’ (i.e. before shipment is confirmed), whichever is earlier.”

Refund in case of Cancellation of an order:

Refunds will be issued in seven business days to the same ‘bank account / card /  used for placing the order.

Exchange Policy

We dont have refund or return option.

Unpacking video is must for damage, partial and wrong product received.
Customer will have to send parcel back to us.

For any sort of feedback,you can mail us at nalinamcbe@gmail.com

Please note that reverse parcel take anywhere from 3-20 days after pickup to reach us. Exchange order will be processed ONLY after we receive customer’s parcel back  and product(s) pass(es) the quality check. Reverse shipping would cost Rs 120. Please note we are only charging what our logistics partner charge us as shipping rates. Incase there is no reverse pickup available in your pincode, you will have to self ship the same in the address (NALINAM, THAAI AVENUE, COIMBATORE 641201) provided by our customer support. NALINAM! is not liable for any issues arising from a failure to meet quality standards or requirements during reverse pickup or after the quality check process. Customers are solely responsible for verifying the quality of goods or services before acceptance. NALINAM! disclaims any responsibility for defects, damages, or discrepancies identified after the quality check is completed.

Sale items (if applicable)

All the sale, discounted, coupon & gift voucher purchases cannot be returned or exchanged.